Crew
Server 2025
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Servers are responsible for creating an excellent guest experience beyond serving by acknowledging guests by name, escorting them to their tables, as well as providing kind and efficient service.
Housekeeper 2025
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Housekeeper are responsible for the overall cleanliness and upkeep of our vessels, staterooms, and public areas. As well as assisting with special events and cocktail hour.
Deckhand 2025
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Deckhands are responsible for assisting in vessel operations by standing helm, security, and gangway watches. They handle daily exterior cleaning, line handling, logistic support tasks, and helping guests as necessary.
Dishwasher 2025
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Dishwashers are responsible for the sanitation of the kitchen and all cutlery, glassware, and dishes. They also help to ensure that our galley is maintained in a pristine and safe manner.
Hospitality Management
Hotel General Manager 2025
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The Hotel General Manager will lead the hotel and food service teams, while ensuring our guests are provided with the highest level of service in a clean and safe environment.
Assistant Hotel Manager 2025
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The Assistant Hotel Manager is responsible for providing support to the Hotel Manager. They oversee Hotel Department and ensure the quality of service, consistency of standards, and guests’ expectations are met.
Restaurant Manager 2025
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The Restaurant Manager supervises the daily restaurant and room service operations. They support the team and create a positive work environment to help provide guest with a successful dining service.
Housekeeping Manager 2025
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The Housekeeping Manager is responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms. They lend support as needed and provide clear direction for the housekeepers.
Cruise Director 2025
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The Cruise Director is the most visible advocate for guests onboard. They are responsible for creating a fun atmosphere on board while engaging guests at all times through a series of activities, shows, events, presentations and socializing throughout the cruise.
Cruise & Excursions Director 2025
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The Cruise & Excursions Director is a hybrid role responsible for engaging guests both aboard and ashore. The goal is to create a fun atmosphere for our guests while socializing throughout the cruise.
Excursions Director 2025
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The Excursions Director is responsible for engaging guests in each destination through a series of shoreside excursions, explorations and adventures. Provides clear direction and advice for all shoreside excursions.
Guest Service Coordinator 2025
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The Guest Service Coordinator is responsible for welcoming guests, executing service requests, and supporting the Hotel Manager in all the ship’s office functions. They personally welcome all Eagle Society, VIP, and special guests upon embarkation and throughout the cruise. Resolve problems and achieve enhanced service “value” at every opportunity.
Entertainment
Adventure Guide
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The Adventure Guide is responsible for engaging guests in each destination through a series of explorations and adventures throughout the National Parks. Adventure Guides oversee all land explorations, transfer operations, and brand ambassadorship & representation.
Historian/Destination Speaker
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Our Historian and Destination Speakers play an integral role in the guest experience through educational presentations, underway commentary, port overviews, casual talks and group discussions. They are outgoing, friendly, and extraordinarily knowledgeable of the history, geography, ecology, ports of call, and other points of interest within the cruise itinerary.
Resident Entertainer
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Our Resident Entertainers are outgoing, vibrant solo piano-vocalists who work and perform on board our ships cruising the rivers of the United States. They not only entertain our guests with music and culture, but use their talents to welcome and immerse our guests into the local culture of the cruise itinerary.
Marine Operations
River Captain
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River Captains are the senior shipboard officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Required U.S. Coast Guard Master’s license: minimum 100T, desired 1600T or greater
River Pilot
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River Pilot are senior shipboard watch officers responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Required: U.S. Coast Guard Master’s license: minimum 100T, desired 1600T or greater
Mate
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Mates are senior shipboard officers reporting directly to the Captain mates are responsible for safe vessel operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Required U.S. Coast Guard Mate’s license: minimum 100T, desired license 1600T
Third Mate
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Third Mates are responsible for safe vessel and launch operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Required U.S. Coast Guard Master’s license: minimum Master’s 100T.
Senior Deckhand
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Senior Deckhands are second year shipboard crewmembers reporting directly to the Mate and will work alongside Deckhands in all watch standing, line handling, cleaning, maintenance, sanitation, and logistics tasks. Senior Deckhands are responsible for daily execution and repairs of shipboard work list issues, ensuring the Mate and Engine Room Attendant are updated daily.
Engineering
Engineer - Unlicensed
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The Engineer - Unlicensed is the onboard crewmember responsible for the operation, maintenance and troubleshooting of all vessel machinery, equipment, and systems. Machinery, equipment, and systems include: pumps, motors, engines, electrical, plumbing, water makers, marine safety devices, elevators, electronics, launches, rescue craft, and other equipment Engineers perform liquid load transfers, watering, refueling, and used oil disposal. Engineers coordinate machinery and system repairs through Regional Port Engineers.
Engineer - Licensed
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The Engineer - Licensed is responsible for the overall technical operation and maintenance of ships, ensuring the safe and efficient operation of the ship's propulsion and auxiliary systems, while complying with maritime regulations. Our Engineers are responsible for the 24hr response to machinery and system issues, operation, maintenance and troubleshooting of all vessel machinery, equipment, and systems including pumps, motors, engines, electrical, plumbing, water makers, marine safety devices, elevators, electronics, launches, rescue craft, and other equipment.
Culinary
Line Cook/Dishwasher 2025
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The Line Cook/Dishwasher rotates between the duties of a Line Cook and Dishwasher as needed based on the fleet needs.
Line Cook 2025
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Line Cooks work closely with other members of the culinary team every day, using only the freshest ingredients to prepare meals inspired by regional and local specialties.
Lead Line Cook 2025
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Lead Line Cooks are involved with the supervision of all aspects of food production, working closely with other members of the culinary team every day to ensure that the service provided to our guests is flawless.
Pastry Chef 2025
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Pastry Chefs on our ships play a vital role in preparing all cakes, breads, pies, cookies, creams, tarts, and mousses to deliver a memorable dining experience to our guests.
Sous Chef 2025
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Our Sous Chefs assist the Executive Chef with many day-to-day responsibilities and the supervision of all aspects of food production, as well as oversee our Galley Stewards.
Executive Sous Chef 2025
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Executive Sous Chefs work directly with the Executive Chef to produce our diverse menus, ensure guest satisfaction, and supervise the galley during food production.
Executive Chef 2025
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Executive Chefs are responsible for delivering the finest cuisine and ensuring a positive culinary experience at every meal by managing the entire kitchen staff. A "hands-on" and challenging position, the Executive Chef will be involved with every dish served to our guests, from general planning to presentation.